Privacy policy

Responsible in terms of data protection rights:

Raschke Entertainment GmbH

Kronberger Str. 10

14193 Berlin

T: +49 (0) 30 629 386 90

Info(at)raschke-entertainment.de

Registered Office, Berlin, District Court Charlottenburg, HRB 89148

Vat ID.: DE227525737

Management: Sebastian Fitzek; Manuela Raschke

Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

How and when we collect personal information about you

It is not the Company’s intention to collect any personal information about you, however, the Company may incidentally collect personal information from you when you:

  • contact us or request information from us in any other way;
  • visit our website; or
  • communicate with us via social networking websites, third party apps or similar technologies.

We will indicate where any personal information we have requested is mandatory or optional. We will also explain the consequences should you decide not to provide information which we have indicated is mandatory. In some circumstances this may mean we are unable to provide you with a certain service.

We may also collect information about you from third party sources, such as from your use of other websites which we operate, and from related third parties such as sub-contractors with whom we work.

What personal information do we collect about you

We may collect and process personal information about you which you provide to us, such as your contact details (e.g., your name, address, or email address).

If you contact us with a complaint or query, we may keep a record of the correspondence.

Purpose for processing your personal information

We may process your personal information for the following purposes:

  • to provide you with the information and services you have requested;
  • for system administration purposes and for internal operations to ensure that content is presented in the most effective manner for you and for your device;
  • to provide customer support and ensure we provide a good level of customer service;
  • to notify you of any changes to our services;
  • for security and fraud prevention and to ensure that our website and digital properties are safe and secure; and
  • to comply with applicable laws and regulations.

How we keep your personal information

We take steps to ensure that the personal information that you provide is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised. For example, we may keep a record of any correspondence with you (for example if you have made a complaint) for as long as is necessary to protect us from a legal claim.

Cookies and similat technologies

We use cookies, web beacons and/or similar technologies to understand and enhance your online experience on the site. Our affiliates, as well as our and their third-party service providers, also use such technologies for this purpose.

Cookies are small text files placed in your browser. Web beacons are small strings of code that provide a method for delivering a graphic image on a webpage for the purpose of transferring data, such as the IP address of the device that downloaded the page on which the web beacon appears, the URL of the page on which the web beacon appears, the time the page containing the web beacon was viewed, the type of browser that fetched the web beacon, and the identification number of any cookie on the device previously placed by that server.

You can object to such cookies through your browser settings, however, please note that without essential cookies, some features or activities may be limited or not available to you.

Integration of external content

We have included third party content in some places on our website. These include videos, map services, images and fonts. In connection with the integration of this content, it is technically necessary that the providing third parties are informed of your IP address so that the content can be displayed to you. We do not store your IP address for the integration of external content. Third-party providers may use your IP address, the use of cookies and other technologies (e.g. pixel tags, i.e. invisible graphics) to track your surfing behavior and, in addition to your IP address, process other technical information (including browser type/version, operating system used, the page you have previously visited, the host name of the accessing device and the time and other information about the use of our online offering).

A more detailed description of whose content is embedded and how your data is processed is given below in the respective description of the embedded content:

YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Privacy policy: https://policies.google.com/privacy

Opt-Out: https://adssettings.google.com/authenticated

The Use Of Social Plugins

On our website we use so-called “social plugins” of various social networks (hereinafter: “plugin providers”). A social network is an internet-based social meeting point that enables users to communicate with each other and interact in a virtual space.

We are interested in providing the most convenient and optimized offer on our website and to operate economically by integrating social plugins and the analyses that are thus possible at the same time.

After activating the plugin, a direct connection to the system of the respective social plugin provider is established via your Internet browser. The content of the social plugin is then transmitted directly to your Internet browser and integrated into our website. At the same time the social plugin transmits the information to the respective social plugin provider that you have called the corresponding page of our Internet presence. This applies regardless of whether you have created a profile with the social plugin provider or logged in or then actively use a social plugin (e. g. by clicking the “I like” button or by making a comment).

With the active use of a social plugin, the corresponding information is transmitted directly from your Internet browser to the respective social plugin provider and stored there. As soon as you are logged in at the same time at one of the social plugin providers, they can assign your visit to our website to your account created there. We have no influence on the type and extent of the data collected and transmitted. Details on the scope and purpose of data collection, processing and use can be found in the data protection information of the social plug-in providers. There you can see your rights and setting options to protect your privacy.

If you do not agree to a social plugin provider assigning the data collected through our website to your account, we would ask you to log out of your account with the respective social plugin provider before activating the social plugin. If you do not want the social plugin providers to receive, save and use data at all, please do not use or click on the respective social plugins.

Facebook The social plugins of the social network Facebook are operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (www.facebook.com ), and Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (www.facebook.de ) (“Facebook”).

Instagram Instagram plug-ins are operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”)

Twitter Twitter social plug-ins are operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”).

Your rights

You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes, the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information.

We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights, please conduct us using the contact details below.

You may also have the right to complain to a data protection authority if you think we have processed your personal information in a manner which is unlawful or breaches your rights. If you have such concerns, we request that you initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, your concerns.

Our website and other digital properties may, from time to time, contain links to and from third party websites and services (including third party social media platforms). If you follow a link to any of these websites and/or services, please note that they have their own privacy policies and we do not accept any responsibility or liability for them. Please check any such third party privacy policies before you submit any personal information to these websites or services.

Changes to this privacy policy and cookies

We may change this Privacy and Cookies Policy at any time. The new Privacy and Cookies Policy will be displayed on our website. The date this Privacy and Cookies Policy was last updated appears at the bottom. If any changes occur, that materially impact previously collected information about you, we will make reasonable efforts to notify you.

Contact

Questions and comments regarding this Privacy and Cookies Policy should be sent to Raschke Entertainment GmbH, Kronbergerstr 10, 14193 Berlin, Germany. This address should not be used for fan mail.